Terms & Conditions

1. Acceptance of Terms

By accessing our website or booking dog boarding services with SJ's Dog Boarding, LLC, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all customers, visitors, and users of our services. SJ's Dog Boarding, LLC reserves the right to update these terms at any time. Continued use of our services after any changes constitutes acceptance of the revised terms.

2. Services

SJ's Dog Boarding, LLC provides overnight dog boarding on a private country property in Morrison, Tennessee. Services include overnight stays of one night or longer, around-the-clock care, unlimited daily playtime and socialization, photo and video updates during a stay, optional pick-up and drop-off, and care for dogs needing medication or extra attention.

Availability varies by dates, space, and whether a dog is a suitable fit for group play. We reserve the right to decline or end a stay at our discretion when necessary for the safety of your dog, the other dogs in our care, or our staff.

3. Quotes and Pricing

Quotes provided through our website, phone, or email are estimates based on the information provided by the customer. Final pricing may vary depending on:

• The number of dogs boarding and the length of the stay
• Any medication, special diet, or additional care your dog needs
• Additional services requested on the day of service
• Whether pick-up and drop-off is requested, and how far the journey is

Customers will be notified of any pricing changes before service is performed.

4. Scheduling and Appointments

Customers may schedule services through our website, phone, or other approved communication methods. By scheduling a service appointment, you agree to:

• Provide accurate contact details and honest information about your dog
• Arrive within the drop-off and pick-up window unless another time is agreed in advance
• Notify us at least 24 hours in advance if an appointment needs to be rescheduled or cancelled

Missed appointments or last-minute cancellations may result in a rescheduling fee.

5. Customer Responsibilities

Customers are responsible for preparing their dog for boarding. This may include:

• Keeping vaccinations current and providing records on request
• Bringing enough of your dog's usual food for the length of the stay
• Providing any medication clearly labelled, with written instructions
• Telling us about any medical condition, allergy, anxiety, or behaviour we should know about

Withholding information about illness, injury, or aggression may result in your dog being sent home, and may make you responsible for any resulting costs.

6. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept the following forms of payment:

• Credit and debit cards
• Cash
• Digital payments (Zelle, Venmo, or other approved platforms)
• Invoices for approved recurring clients

Recurring service plans may be billed automatically based on the agreed service schedule. Late payments may be subject to additional fees or suspension of services.

7. SMS and Communication Consent

By providing your phone number to SJ's Dog Boarding, LLC, you consent to receive communications related to your service, including:

• Appointment confirmations and reminders
• Service updates and follow-ups
• Customer support communications
• Occasional promotional messages (opt-in only)

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.

8. Website Use

The content on this website is provided for informational purposes only. You agree not to:

• Use the website for unlawful or unauthorized purposes
• Attempt to disrupt or damage website functionality
• Copy or distribute website content without written permission
• Submit false or misleading information through any website form

All website content including text, logos, and images are the property of SJ's Dog Boarding, LLC unless otherwise stated.

9. Limitation of Liability

While we take great care with every dog, SJ's Dog Boarding, LLC shall not be liable for:

• Pre-existing medical conditions, illness, or injury not disclosed at drop-off
• Minor scrapes or wear that can occur during normal play with other dogs
• Items sent along with your dog, such as bedding, toys, or collars
• Illness contracted despite current vaccinations

In an emergency we will seek veterinary care and make reasonable efforts to contact you as soon as possible. You remain responsible for veterinary costs incurred. Our liability is limited to the amount paid for the stay in question.

10. Third-Party Services

Our website or services may include links or integrations with third-party platforms such as scheduling tools, payment processors, or review platforms. We are not responsible for the privacy practices or content of these third-party services. Use of any third-party platform is governed by their own terms and privacy policies.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any updates will be posted on this page with a revised effective date. Continued use of our services after updates have been posted indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: